Refund policy
You have 30 days from receiving your order to request a return or refund.
Eligibility
Items must be:
- Unworn and unused
- In original packaging with tags attached
- Accompanied by proof of purchase
Returns sent without prior approval will not be accepted.
Non-Returnable Items
- Sale items and gift cards
- Perishables (food, drinks)
- Custom/personalized items
- Undergarments
Exchanges
If a clothing item doesn’t fit or you don’t like the design, you can exchange it for another size (if unworn/unwashed and resellable). You’ll be responsible for all shipping costs, which will be outlined in your Return Authorization email.
Damaged, Defective, or Wrong Items
- US customers: We’ll send you a prepaid return label. Once we receive the item, we’ll ship the replacement at no cost.
- Customers outside the USA: Return shipping is paid by you. Once we receive the item and proof of shipping cost, we’ll refund that cost and send your replacement.
Refunds
- Approved refunds are issued to your original payment method.
- Refunds will be processed within 7 days of the accepted return.
- Cryptocurrency payments can only be refunded as store credit.
- Refunds may take time to appear depending on your bank.